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AI can sound confident and still be wrong.

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That is called a hallucination: an answer that sounds right but

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is wrong, unsupported, outdated, or made up.

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Use this five-step check.

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What claim is being made?

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Is there a trusted source?

7
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Are names, dates, and numbers correct?

8
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Could a mistake cause harm or cost money?

9
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Should a human expert review it?

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Remember: confidence is not correctness.

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Remember: protect private information, and verify important AI

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answers with trusted sources.
